Tuesday, 23 December 2014

Series on Mo-Billing 2.0 Features: Messaging system

As we continue with our series on Mo-Billing 2.0 features, next we discuss the Mo-Billing messaging system. The messaging system is intended to allow the doctor and agent pair to simply communicate by sending messages attached to a claim through the application. With bank grade security all messages are secure to highest degree. 

Often times doctors use email to ask questions or give directions to their billing agent, however with email's limited security, doctors are taking a risk in sharing patient information. With Mo-Billing, all information is encrypted and protected in a high security data center. Furthermore, there may be confusion in deciphering to which claim the doctor is referring to through email messaging so avoid emails that look like this: 

Doctor: "Can you add A007 to J. A.'s claim?" 
Billing Agent: "Which J. A.? On which admission? What date?"
Doctor: "Well I don't remember because I handed over all my billing record to you!"

Use Mo-Billing so your messages are attached directly to the claim you are referring to avoiding any confusion and delays, subsequently saving time. 




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